From Like to Love – a nice article on client engagement

Hi Guys,

While browsing today I found this article on Smashing Magazine, it’s really sweet and short piece and cam come handy in real time situations also.

Some interesting steps to follow to make your customers happy

here is the link

http://uxdesign.smashingmagazine.com/2011/08/26/taking-a-customer-from-like-to-love-the-ux-of-long-term-relationships/

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